Shipments and returns

Delivery terms
Depending on the time of receipt of the order, immediately available articles will be handed over to our delivery service on the same day or the next working day. Please note the delivery periods quoted on our website for the product concerned. These are typical times which may, however, vary in the event of supply shortages in the industry. A delay in delivery will never result in a reduction in the selling price. In order to deliver the goods as quickly as possible, we may make part deliveries. This will not involve any additional expense. In the case of mixed orders, we are unable to guarantee simultaneous delivery of the articles. We reserve the right to limit orders to consumer quantities in the case of articles in short supply and special offers.
Return exchange
The only grounds for exchange are incorrect delivery or manufacturing defect. Return shipments must be accompanied by the invoice or delivery note, otherwise it will not be possible to process them. Transport damage must be reported to us within 48 hours, otherwise the entitlement to free replacement lapses. There shall be no right to return the goods purely on grounds of dislike.